Shipping policy

Last updated: October 8, 2026

Delivery area and cost

Beau Tony Home delivers within the United States. We do not offer international delivery. Address eligibility is shown at checkout; if checkout does not accept your address, contact us before ordering.

Standard shipping costs $5.00 USD per order. There is currently no order-value threshold for free initial shipping. The applicable shipping charge and any taxes are displayed before payment. Eligible return shipping and exchange shipping are free under our Return & Refund Policy.

Processing and transit

Orders are normally processed within 1–2 business days after a complete order and payment authorization are received. Standard carrier transit is estimated at 5–8 business days after dispatch, for a usual total of 6–10 business days from order placement.

Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day. Delivery dates are estimates rather than guaranteed appointments. If a different timeframe applies to an item, it will be clearly stated before purchase.

Dispatch and tracking

We send a dispatch notification and tracking details when the order ships. A tracking link can take time to display its first carrier scan. If an order is sent in separate parcels, we will provide the available tracking details without adding a shipping charge after purchase.

Shipping delays

If we cannot dispatch within the promised processing period, we will notify you with a revised estimate and give you the choice to accept the delay or cancel the unshipped order for a full, prompt refund. We will not impose an indefinite shipping delay without your agreement. Carrier delays after dispatch will be investigated with the carrier.

Address changes and delivery problems

Check your shipping address before paying. Contact support@beautonyhome.com immediately if you need to correct it. We can usually make changes before dispatch but cannot guarantee changes after the parcel has entered the carrier network.

If tracking shows delivery but you cannot locate the parcel, check the delivery area and household members, then contact us. We will help investigate; a tracking status alone does not automatically close your claim. For a lost or damaged shipment, we will work with you on an appropriate replacement or refund. If a parcel is returned because the address was incorrect or delivery was refused, contact us for the available refund or redelivery options; any proposed additional charge will be disclosed and agreed in advance.

For help: support@beautonyhome.com or +1 423-963-2680, Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time, excluding U.S. federal holidays.